As the owner of 2 properties, rent has never lagged behind, maintenance and repairs, are always taken care of, timeously, of course after consulting with me as per the agreement between me and the company. I can safely attest that, not once have I received a complaint from any of my tenants about anything, in the same spirit, I never received any complaint from the municipality about outstanding services.
Grahamstown Properties has acted as managing agents for Gray Rose Body Corporate for a little under 3 years. During this time they have provided excellent service, being proactive in terms of streamlining processes and looking for more cost-efficient options. We have been very pleased with our interactions with the staff, and are confident that the interests of our Body Corporate are being well represented and looked after. Based on our experiences we can wholeheartedly endorse Grahamstown Properties as a managing agent.
Chairman: Gray Rose Body Corporate
She had a difficult job dealing with and pleasing tenants, owners, maintenance people and agents like us. She managed this well and has a pleasant and professional demeanour.
From my experience, she is organised, efficient, and does not delay in attending to matters. Keeping us updated on matters by giving us feedback was appreciated.
Principal – IPC Grahamstown
Kingswood Mews body corporate started working with Grahamstown Properties since 2012 as the managing agent for the complex. We worked with them through all the years till to date and we are very happy with their management in our complex. They took us through a lot of challenges that we encountered in the complex and we manage to resolve them in the process. We have learnt a lot from them and still learning. We appreciate their patience, kindness and perseverance in managing such a big complex of 40 units.
We can recommend the company in managing any other complex.
Ms Sandiswa Keva
Chairperson: Kingswood Mews
It gives me great pleasure to write this reference letter for Grahamstown Properties with whom the trustees of Allen Place Body Corporate has been working for the past 18 months.
We have an exceptionally positive experience of our working relationship with Grahamstown
We find the staff courteous and helpful, highly competent, and effective in their communications with both landlords and tenants. We are particularly impressed with efficient measures taken proactively to prevent possible issues in relation to maintenance and security, and quick response times in resolving such issues that do occur and are reported by either landlords or tenants.
We are similarly impressed with the effectiveness of their administrative processes and financial systems which result in timeous invoicing and reporting of potential financial risks to the body corporate. Their respectful efforts to follow up on non-payment of levies are highly appreciated.
I have no reservations in recommending Grahamstown Properties as a managing agent of choice in Grahamstown. In our experience, their focus on the management and rental market has resulted in the agency positioning themselves as leaders in this field as it allowed them to develop their expertise on a very particular segment of the property market.
Chair of the Trustees:
Allen Place Body Corporate
It has been a great pleasure in working with Chade Mager. She has been extremely helpful in every aspect. She conducts herself in a very professional manner. She answers queries, whether via e-mail or telephonic conversations, quickly and sufficiently. I would gladly work with her again in future!